KR SOLUTION CONSULTANCY

— PRIVACY POLICY —

1. Introduction

KR SOLUTION CONSULTANCY respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

a) Personal Information

  • Name, phone number, email address
  • Business details

b) Device Information

  • IP address
  • Browser type
  • Device identifiers

c) Cookies & Tracking

  • Website usage behavior
  • Preferences and session data

d) Message Data

  • WhatsApp / RCS message logs
  • Delivery status and metadata

3. Purpose of Data Collection

We collect data to:

  • Provide and improve services
  • Enable communication features
  • Ensure compliance with regulations
  • Enhance user experience

4. Consent for WhatsApp & RCS Data Processing

By using our services, you consent to:

  • Processing of messaging data
  • Communication via WhatsApp & RCS
  • Storage and analysis of message metadata

Users must obtain proper consent from their customers before messaging.

5. Legal Basis for Processing

We process data based on:

  • User consent
  • Contractual obligations
  • Legal compliance under Indian laws

6. How We Use Collected Data

We use your data to:

  • Deliver services
  • Manage accounts
  • Provide customer support
  • Improve platform performance

7. Data Retention & Deletion

  • Data is retained only as long as necessary
  • Users may request deletion
  • Some data may be retained for legal compliance

8. Data Sharing with Third Parties

We may share data with:

  • Meta (WhatsApp services)
  • Google (analytics & infrastructure)
  • Telecom providers (RCS delivery)

All third parties comply with security standards.

9. Security Measures & Encryption

We implement:

  • Data encryption
  • Secure servers
  • Access control mechanisms

However, no system is completely secure.

10. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience
  • Track usage patterns
  • Store preferences

Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-based)

Data is primarily stored in India. If transferred internationally, it is done with adequate safeguards.

12. User Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent

Requests can be made via email.

13. Policy for Children

Our services are not intended for individuals under 18 years. We do not knowingly collect children’s data.

14. Updates to Privacy Policy

We may update this policy periodically. Changes will be posted on our website.

15. Governing Law (India)

This Privacy Policy is governed by Indian laws, with jurisdiction in Aurangabad courts.

16. Contact Information

KR SOLUTION CONSULTANCY
Address: 28, Khinvasara Business Complex, Bajaj Nagar More Chowk, Aurangabad – 431136
Phone: 7276298592
Email: krsolutionconsultancy@gmail.com