KR SOLUTION CONSULTANCY

— TERMS & CONDITIONS —

1. Introduction

Welcome to KR SOLUTION CONSULTANCY (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our services, including website access, communication services, WhatsApp Business API messaging, RCS messaging solutions, and related consultancy offerings.

By accessing or using our services, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our services.

2. Definitions

  • “Services” refers to consultancy, messaging, automation, and communication services provided by KR SOLUTION CONSULTANCY.
  • “User” / “Client” / “You” refers to any individual or entity using our services.
  • “Platform” refers to systems used for WhatsApp API, RCS, SMS, or digital communication.
  • “Content” includes text, data, images, or communications transmitted using our services.

3. Acceptance of Terms

By registering, accessing, or using our services, you confirm that you have read, understood, and accepted these Terms along with applicable laws in India, including IT Act 2000 and related rules.

4. Description of Services

KR SOLUTION CONSULTANCY provides:

  • Business consultancy services
  • WhatsApp Business API setup & management
  • RCS messaging solutions
  • Communication automation services
  • Customer engagement tools

We reserve the right to modify or discontinue any service without prior notice.

5. Eligibility

You must:

  • Be at least 18 years old
  • Have legal authority to enter into agreements
  • Use services only for lawful business purposes

6. Account Registration

To access certain services, users may be required to register and provide accurate details. You are responsible for:

  • Maintaining confidentiality of login credentials
  • All activities under your account
  • Promptly updating incorrect information

7. User Responsibilities

You agree not to:

  • Send spam or unauthorized communications
  • Violate WhatsApp or RCS policies
  • Use services for illegal, fraudulent, or harmful purposes
  • Transmit offensive, abusive, or misleading content

You are solely responsible for content sent through our platform.

8. Payment & Billing Terms

  • Services may be offered on a paid or subscription basis
  • Payments must be made in advance unless agreed otherwise
  • All fees are non-refundable unless explicitly stated
  • Delayed payments may result in suspension

9. Subscription Renewal & Termination

  • Subscriptions may auto-renew unless cancelled
  • We reserve the right to terminate accounts for violations
  • Users may terminate services by written request

10. Use of WhatsApp Official API & RCS

KR SOLUTION CONSULTANCY provides access to communication tools powered by Meta (WhatsApp) and telecom operators (RCS).

Users must:

  • Follow Meta Business Messaging Policy
  • Obtain user consent before messaging
  • Avoid spam, harassment, or unauthorized promotions

11. Message Delivery & Compliance Policy

We do not guarantee message delivery due to:

  • Network issues
  • Platform restrictions
  • Recipient preferences

Users must comply with:

  • TRAI regulations
  • Data protection laws
  • Opt-in/opt-out requirements

12. Intellectual Property Rights

All content, branding, software, and materials belong to KR SOLUTION CONSULTANCY.

You may not:

  • Copy, reproduce, or distribute without permission
  • Use trademarks without authorization

13. Confidentiality

Both parties agree to maintain confidentiality of:

  • Business information
  • Client data
  • Communication records

14. Disclaimer of Warranties

Services are provided “as is” and “as available”. We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • Guaranteed results

15. Limitation of Liability

KR SOLUTION CONSULTANCY shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or business
  • Service interruptions

16. Indemnification

You agree to indemnify KR SOLUTION CONSULTANCY against claims arising from:

  • Misuse of services
  • Violation of laws
  • Third-party disputes

17. Governing Law (India)

These Terms shall be governed by Indian laws. Jurisdiction shall lie in courts of Aurangabad, Maharashtra.

18. Changes to Terms

We reserve the right to update these Terms at any time. Continued use implies acceptance of updated Terms.

19. Contact Information

KR SOLUTION CONSULTANCY
Address: 28, Khinvasara Business Complex, Bajaj Nagar More Chowk, Aurangabad – 431136
Phone: 7276298592
Email: krsolutionconsultancy@gmail.com